You will need an E-ZPass or E-ZPass Flex* on weekdays to travel on the 64 Express Lanes Reversible Roadway in Norfolk between 5 - 9 a.m. (westbound) and between 2 - 6 p.m. (eastbound).

When the Hampton Roads Express Lanes come online in Chesapeake as early as 2023, motorists traveling as HOV-2+ must have an E-ZPass Flex switched to HOV ON to use the lanes free of charge.

*Please note* E-ZPass On-the-Go retailers cannot exchange standard E-ZPass transponders for E-ZPass Flex transponders. This can only be done online, over the phone or in person at one of our E-ZPass customer service centers  (see below). 

With an E-ZPass, electronic tolls are automatically deducted from your pre-paid E-ZPass account.

How To Get an E-ZPass

  • Visit www.ezpassva.com
  • Call 877-762-7824 between 7 a.m. to 7 p.m. Monday-Friday.
  • Visit one of the following Hampton Roads’ locations:
    • Norfolk – 1701 Church Street, Norfolk, VA 23504
    • Portsmouth – 4010 Victory Boulevard, Portsmouth, VA 23701
    • Virginia Department of Motor Vehicles (DMV) centers
  • Visit your nearest E-ZPass On-The-Go Retailers in Hampton Roads including, but not limited to:
    • Select Navy Exchange stores
    • Select Pit Stop stores
    • Select Taylor's Do It Centers
    • City of Chesapeake – Office of the Treasurer
    • City of Franklin – Office of the Treasurer
    • City of Portsmouth – Office of the Treasurer
    • City of Suffolk – Office of the Treasurer