Now Open: Missed a Toll? Click Here to Find Your Trip and Pay Online

Contact Us

Once the 64 Express Lanes open, you will be able to visit this page for information about how to pay a missed toll or what you should do if you receive a toll violation notice.

For questions about your E-Z Pass account or tolling, contact:
877-762-7824
Virginia Relay Center (TTY Callers): 800-828-1120
Automated telephone system is available 24 hours
Customer service representatives are available Monday - Friday, 7 a.m. - 7 p.m.

Mail:
E-ZPass Customer Service Center
P.O. Box 1234
Clifton Forge, Virginia 24422-1234

For other questions related to the 64 Express Lanes, contact the VDOT Customer Service Center:
1-800-FOR-ROAD (1-800-367-7623)
TTY users can call 711.

For media inquiries, contact:
Hampton Roads Public Affairs
Phone: 757-925-1660
Email: HamptonRoadsPublicInfo@VDOT.Virginia.gov